Frequently Asked Questions
Everything you need to know about your Awake USA performance gear and orders.
How long does shipping take for domestic orders?
Standard shipping within the USA typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for worn athletic apparel?
For hygiene and safety reasons, we only accept returns on items that are unworn, unwashed, and have the original tags attached within 30 days of purchase.
How should I care for my high-performance compression gear?
To maintain the integrity of the fabric, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer bulk discounts for sports teams or clubs?
Yes, Awake USA offers special pricing for team uniforms and bulk equipment orders. Please contact our sales team through the 'Bulk Orders' page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I determine the right size for my equipment?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable athletic fit.