Returns & Exchanges

At Awake USA, we stand by the quality of our performance gear and offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process and attach it securely to your package.

• 3.
  Ship the Gear

  Drop off your package at any authorized carrier location, ensuring all original tags and protective packaging are included.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will process your refund or exchange within 5-7 business days.